SENIOR VOICE SERVICES PLANNING ENGINEER VACANCY AT SAFARICOM December 2011

SAFARICOM LIMITED



We are pleased to announce the following vacancy in the VAS Technical Department within the
Technical/IT Division. In keeping with our current business needs, we are looking for a person who meets
the criteria indicated below:

SENIOR VOICE SERVICES PLANNING ENGINEER

REF: TECHNICAL/IT _SVSPE_DECEMBER_2011
Reporting to the Senior VAS Planning Manager; the holder of the position will be responsible for
evaluation of new and existing hardware, planning & design for new solutions, implementation and
integration of new hardware/software, project management, optimization of existing systems and internal
process improvement.

Key Responsibilities
• Create key performance indicators for new products/services;
• Play a lead role in marketing proposals, product & services vendor evaluation process; weighted
evaluation for new hardware, features and services;
• Design messaging network, improve & update network diagram when new elements are added;
analyze VAS systems network against KPI;
• Minimize network and service impact for any change and schedule all the planned work;
• Plan for software and/or hardware upgrades to cater for network growth ;
• Create and update handover system configuration documentation after software/hardware
upgrade;
• Configure data for new systems with vendor engineer and create/adopt necessary work
instruction for existing systems;
• Perform S.W.O.T Analysis of projects and play a lead role in internal training and transference of
skills and knowledge to Engineers and Technicians;
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• Provide recommendation reports to Identify opportunities for improvement and optimization of
existing services and create a tool/find out method to get statistical data from the system;
• Liaise with O&M to implement recommendations to improve system performance and success
rate;
• Analyze the effect of a new/improvement change before & after project implementation;
• Development and management of Project Plans, activities and project staff;
• Build internal and external relationships with key customers and suppliers to deliver continuous
quality solutions to business.

Minimum Requirements
• Degree in either Telecommunications, Electronic Engineering or IT (Computing) – Operating
systems, databases, system development, LAN design and configuration, TCP/IP;
• 3-4 years experience in telecommunication environment with VAS (voice and data) equipments 1
year experience as lead engineer on telecommunications related projects;
• Experience of GSM Intelligent Networks will be an added advantage.
• Experience with NGN networks for voice will be an added advantage.
• Experience with 3GPP protocols is essential.
If you feel that you are up to the challenge and posses the necessary qualification and experience please
send your resume and application letter indicating your experience and why you are the most suitable
candidate for the role clearly quoting the job title to the address below. The deadline for application is
Wednesday, 21st December, 2011.
The Senior Manager – Talent Acquisition
Safaricom Ltd
Nairobi
Via email to: hr@safaricom.co.ke

Senior Manager HRBP – Corporate Center at Safaricom

Location: Nairobi
Description:
Senior Manager HRBP – Corporate Center at Safaricom in Nairobi – Kenya Jobs and Vacancies
SENIOR MANAGER HRBP – CORPORATE CENTER
REF: DR_SMHRBP_MAY_2011
Reporting to the Director – Resources the successful candidate will be part of the Corporate Centre management team on the development and implementation of business strategy with particular responsibility for the people elements, providing challenging and consulting support while collaborating with key stakeholders to proactively identify areas where HR can add value, and to lead solutions in support of strategic goals and improving organizational performance.
Key Responsibilities

• Identify, develop and successfully deliver solutions to improve performance in liaison with Corporate HR (L&D, OE) and unit managers;
• Develop HR strategies and undertake specific project work against strategic objectives. Identify, develop and successfully deliver client-responsive, cost-effective solutions, utilizing a range of techniques including consultant methodology and project management techniques;
• Participate in HR companywide programs and initiatives to the business unit, e.g. Salary review, workforce planning, organizational change and cultural process –oriented perspectives;
• Maintain an HR business plan, which includes measuring the nature, cost and effectiveness of delivered HR solutions and a pipeline of planned interventions;
• Train, coach and influence leaders on the implementation of corporate policies related to Human resources (e.g. HR policies/procedures, recruitment and selection practices, retention approaches, performance management, work life balance management);
• Measure the success of HR solutions and services in contributing to the business group’s effectiveness and efficiency and attainment of overall objectives, including professional satisfaction and culture change;
• Consult with employees, and managers to address root causes of human resources issues, attempting to resolve employee relations issues with a systematic approach;
• People Management that incorporates Resource Planning, Talent Management and Performance Management.

Minimum Requirements

• Degree in Business Management or related field;
• Knowledge and business acumen from a total of 8-10 Years work experience in a large commercial organization of which 4-5 years should be within the HR function directly in, or closely supporting, executive and/or line operations;
• Minimum of 4 years in resolution of complex employee relation issues;
• Demonstrate competence in more than 2 HR technical functions;
• Proven track record of project management (including the coordination of multiple internal and external resources);
• Experience of working with corporate client groups;
• Experience in a people management role (e.g. supervisory or management);
• Excellent communication skills (oral and written);
• Excellent influencing and negotiation skills;
• Demonstrate flexibility and adaptability to changing business conditions.

If you feel that you are up to the challenge and possess the necessary qualification and experience, please send your resume with your cell phone contact indicating your experience and why you are the most suitable candidate for the role clearly quoting the job title and job reference to the address below by end of day Wednesday, 8th June 2011.
The Director Resources
Safaricom Limited.
Via email to: hr@safaricom.co.ke