NETWORK SUPPORT ENGINEER & NETWORK & OFFICE AUTOMATION SUPPORT ENGINEER 2011 VACANCY AT COOP BANK

CO-OPERATIVE BANK OF KENYA
Are you looking for an employer who promotes individual excellence and mutual
respect in a team-driven culture with a key focus on social empowerment? The Co
operative Bank of Kenya, “The Kingdom Bank” is the place for those looking to new
horizons.
We are looking for dynamic, creative and self-oriented professionals to fill the
position of:

NETWORK SUPPORT ENGINEER



Job Summary:
Reporting to the Manager, Infrastructure Unit in the ICT Department, the role-holder
is responsible for the development, implementation, maintenance and
administration of the corporate data Network. He/she will develop, coordinate, and
maintain the network and disaster recovery to ensure uptime and business
continuity. Documentation of ICT infrastructure and management of entire inventory
as well as analysis of network security needs and development of standards,
guidelines and statements of direction for corporate ICT system architectures.
Main Duties:
• Manages performance of ICT Infrastructure and applications to ensure that the
systems work as designed and perform consistently and reliably in order to
meet Business SLAs
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• Monitors ICT Infrastructure performance including SNMP, logs, events and
maintenance of general systems health in order to provide proactive remedial
support
• Recommends replacements and acquisition of new ICT Infrastructure
• Maintains and updates Network documentation, operating procedures and
business continuity policies
• Develops and maintains device access, control policies, data transmission
policies, storage policies, business continuity policies, backup policies,
security policies, monitoring profiles, technologies and notification rules that
match compliance best practice expectations
• Plans and implements timely product upgrades, firewall signature updates
and patch releases for all ICT assets
• Manages vendor support contracts for hardware, software and services.
Undertakes routine preventive measures and enforces vendor SLAs
• Plan and design Network systems that run mission critical business
applications
• Act as a thought-leader and consultant on technical planning issues and
initiatives
• Install, support and maintain hardware and software infrastructure
• Provide training and technical support for users with varying levels of ICT
knowledge and competence
• Assess network security risks, evaluate, recommend and implement as
necessary as well as network security administration
• Custodian of all remote authentication passwords for all connections to the
corporate Network Infrastructure
Job specification:
The incumbent will be required to possess the following qualifications, attributes
and skills:
• Bachelor’s degree in Engineering, Computer Science or equivalent
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• Cisco Certified Network Professional (CCNP) or any other Cisco Professional
level certification
• Other vendor certifications in Microsoft, Cisco, Oracle/Sun and IBM are highly
desirable
• At least 3 years experience in a busy computer environment
• 35 years & below
Interested candidates meeting the above criteria should forward an application
enclosing detailed Curriculum Vitae accompanied by copies of certificates and
indicating the current remuneration to the address shown below by 11th November
2011.
We are an equal opportunity employer.
Only the short listed candidates will be contacted.
Please quote this reference on your application and on the envelope: NSE/HRD/2011
The Director
Human Resources Division
Co-operative Bank of Kenya Ltd
P.O. Box 48231-00100
Nairobi


NETWORK & OFFICE AUTOMATION SUPPORT ENGINEER


Job Summary:
Reporting to the Manager, Infrastructure Unit in the ICT Department, the role-holder
is responsible for Network support and administration. He/she has overall
responsibility over the Active Directory management, Email Infrastructure, Server
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and PC Environments and Enterprise Storage Systems. He/she will develop,
coordinate, and maintain business continuity procedures, analyze network security
needs and assist in developing standards, guidelines and statements of direction for
corporate IT system architectures.
He/she will also support users in application of office automation tools.
Main Duties:
• Responsible for the overall Active Directory Design, Implementation and
administration
• Proactively plan and budget for AD improvements, system changes and New
ICT Infrastructure
• Responsible for overall design, implementation and administration of Email
and office automation software and hardware as well as configure email
clients for users
• Provides end-to-end performance monitoring and management of
Applications, Infrastructure and system health in order to proactively identify
weaknesses and address them
• Develop and implement long term system performance strategies and
establish performance bench lines for all ICT Infrastructure
• Develop and implement Antivirus and patch management policies in line with
compliance requirements and best practice
• Managing user account information in line with compliance requirements and
best practices
• Maintenance of up to date inventory documentation of hardware and software
• Change management and documentation of system changes
• Troubleshooting and resolution of any reported problems in adherence to set
SLAs
• Vendor Management – manage vendors to ensure uptime, user satisfaction
and adherence to set SLAs
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• Provides training and technical support for users with varying levels of IT
knowledge and competence
• Develop and enforce policies for the desktop application and security
environment
• Installing and configuring new hardware (servers, PCs, peripherals etc) and
software
• Develop and enforce security policies for all PCS and servers including
antivirus and Operating System updates
• Develop, Configure and Manage authentication, authorization and accounting
policies
• Maintenance of network servers, file servers, VPN gateways, intrusion
detection systems and firewalls
Job specification:
The incumbent will be required to possess the following qualifications, attributes
and skills:
• Degree in Computer Science/Engineering.
• MCSE is a pre-requisite.
• Other vendor certification in CISCO, IBM, Sun/ Oracle is highly desirable.
• At least 3 years experience in a busy computer environment
• 35 years & below
Interested candidates meeting the above criteria should forward an application
enclosing detailed Curriculum Vitae accompanied by copies of certificates and
indicating the current remuneration to the address shown below by 11th November
2011.
We are an equal opportunity employer.
Only the short listed candidates will be contacted.
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Please quote this reference on your application and on the envelope:
OAE/HRD/2011
The Director
Human Resources Division
Co-operative Bank of Kenya Ltd
P.O. Box 48231-00100
Nairobi